Friday, March 26, 2010

Satisfaction

Referencing this previous post:

I did send in a complaint about the service I wrote about in that post via Pick Up Stix's web site. A few days later I had an email contact from the Regional Manager who handles the location I had the bad service at.

He was very apologetic and promising to correct the problems. After a couple email exchanges in that vein, he offered to send me some vouchers for free food at local Pick Up Stix locations. I certainly don't normally decline free food, so I said OK.

In today's mail I received coupons for a couple free combo meals.

So, I'm happy to put the whole matter behind me.

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